Bexley strives to create products of outstanding quality, and wants you to be satisfied with your Bexley writing instrument. When you purchase a new Bexley product, it is important that you complete the enclosed registration certificate, and mail it to Bexley so that you are recorded as the "original registered owner" for warranty purposes. Their warranty policy is: All products manufactured by the Bexley Pen Company, Inc. are warranted to the original registered owner, for normal use, against defects in materials and workmanship for the lifetime of the product, provided any service is done by an authorized Bexley Service Technician. This warranty specifically excludes normal wear and tear, intentional misuse, abuse, neglect, accidental breakage, or product loss.
Contact Bexley Pen to discuss the concern you have with your Bexley fine writing instrument.