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Defective product returned after 30 days but within 120 days will be replaced at no charge or the customer may elect to receive a full refund in the form of an online store credit. Receipt required. Due to the nature of the product, customized and personalized products (including FC Studio Planners) are not returnable. If you have any questions about their online warranty service, or any other questions about repairing or servicing your Franklin Covey products, feel free to contact a Customer Service Representative by email or by telephone.
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