Metropolitan Museum Warranty

Metropolitan Museum of Art Writing Instruments Limited Warranty

Metropolitan Museum of Art Writing Instruments are guaranteed for three years against mechanical defects.  Excluded from this warranty is damage that has occurred as a result of impact, misuse, abuse or unauthorized service.

The pen will either be repaired or replaced, at their option.  If the pen model is no longer in production and is not repairable, a pen of comparable value will be provided.

This limited warranty gives you specific legal rights that may vary from state to state.

 
Pen Repair

For faster service please email them at the address below or call and leave a message and they will return your call within one business day.

If repair is required, please forward your writing instrument, along with a detailed description of the problem, include your name, address and telephone number, and a $10.00 check or money order for shipping and handling to:

Hampton-Haddon Marketing Corp.
Repair Department
4700 Wissahickon Avenue
Philadelphia, PA 19144
Tel:  215-438-1200
Fax: 215-438-8265

Email: customerservice@hamptonhaddon.com