Caran d'Ache Warranty Information

Caran d’Ache writing instruments are covered by a lifetime guarantee against all material and manufacturing defects, or a two-year guarantee in the case of models decorated with Swarovski crystals. Leather goods and jewelry are covered by a one-year guarantee.


The guarantee does not cover normal wear, accidental damage, damage arising from improper use or shocks, or loss. Furthermore, the guarantee does not cover leads, erasers, ink refills, or personalized decoration.


Creative Art Materials, Ltd.
236 Raceway Drive, Unit 5
Mooresville. NC 28117

866.833.7797
Phone: 704.664.1427
Fax: 888-423-0036

Email: info@creativeartmaterials.com