The Goldspot Promise
To provide you with the highest quality writing instruments and customer service with the lowest prices available anywhere.

100% Authentic Product Guarantee
Goldspot.com guarantees that all brand name products on our website are purchased directly from authorized vendors of their respective manufacturers. We are an authorized dealer for all the brands we carry. That means any product you order from our website that comes with a manufacturer's warranty (most pens have a limited lifetime warranty) are honored by the manufacturer years from the date of purchase. If you would ever need support or repair with your pens purchased from Goldspot, you will always have help to make it write.

Shipping & Transit Times

For economical and reliable delivery, our carrier of choice for most domestic shipments is the United States Postal Service (PO Boxes included), and for International shipments we use either US Postal Service, FedEx or DHL. For US Economy Level shipping, we use either US Postal Service or FedEx/UPS Ground, depending on the final weight and value of the shipment. Expedited (2-3 business days) or Air shipments are handled by FedEx or UPS. If you would like to request for us to ship using a specific service, please contact us before or immediately after plaicng your order to discuss shipping options.

If you have a time sensitive or rush order, please call us at 1-800-963-7367 to make sure your orders leaves on the same day. We will be happy help. The shipping times advertised below are based on the carriers' advertised guarantees in business days (Monday through Friday, excluding holidays). We try to ship most in stock item orders received before 11:00am on the same day, however in some cases it may take up to 2 days to ship an order. Engraving orders may require additional time for processing. Unfortunately, we can not guarantee transit times if the carrier experiences weather related, address correction or other unexpected delays as per their delivery times policy.

International Customs & Duties Notice
Please note that International orders may be subject to your local VAT and customs duties which are not included in our product or shipping prices. Please refer to your local import laws for details.

Overnight Shipping

Please note that UPS or Fedex Next Day delivery orders are typically delivered within 1 business day for in stock items. A business day is Monday through Friday only and excludes holidays. Orders placed via the website after 10:00 a.m. may not be processed and shipped until the next business day. If your order is of an urgent nature, we suggest that you should call us to confirm stock and make sure that it is shipped for a timely delivery.

Next Day Saturday Delivery (USA Only)

When overnight shipping isn't quite quick enough, we do offer Next Day Saturday Delivery via UPS to make sure your package arrives right in time. Standard overnight arrives the next business day. Next Day with Saturday Delivery is guaranteed to arrive Saturday. This service is limited to certain areas in the United States and may be subject to delivery delays by UPS during busy seasons or weather-related events. We recommend that you call us for any time-critical orders that require specific deadlines.

If you have any questions we are standing by ready to help. Just call 1-800-963-7367 or 1-732-694-2000 (International Customers or Non-Toll Free Phone). We are open Monday through Friday from 9 AM to 5 PM EST.