*Free laser engraving included, up to 20 characters and spaces max. *Cross Brand Pen, comes in a Cross pen case. Personalized *All Cross products are shipped in boutique-quality gift packaging that you'll be proud to give as a gift, * Personalized with up to 20 Characters. *Cross has re-invented writing instruments with jewelry-quality craftsmanship. We were America's first manufacturer of quality writing instruments, and that means that we've been making pens people use, depend on and enjoy for a long time.