Pineider Company History and Warranty

Pineider’s history started 240 years ago in the stationery shop that founder, Francesco Pineider, opened in Piazza Della Signora, in the heart of Florence. Since 1774, Pineider became a key purveyor of printed stationery to European royal families and the bourgeoisie.

Writing tools were added to the product range at the turn of the 20th Century. Pineider’s prestige kept spreading around the World and consolidated its standing as one of the most elegant and distinctive stationery brands. Famous figures in history, including Lord Byron, Napoleon, Henry Ford, Marlene Dietrich, and Luchino Visconti used Pineider paper.

Pineider products are made of the finest materials, manufactured according to the best Tuscan craftsmanship and embody a modern, sophisticated and timeless lifestyle.

Warranty

2-Year International Limited Warranty. Any original Pineider product is covered by a warranty of 2 (two) years. The warranty period begins on the date of purchase by the first owner of a brand new, never used product.

Pineider’s warranty, outlined in the warranty booklet included in the pen box, covers manufacturing and component defects only, and does not include damage due to the normal wear and tear, accidental fall, inappropriate or abusive use, direct contact with solvents and detergents, humidity, excessive exposure to direct sunlight or UV sources. The warranty does not cover damages arising from any alteration, service or repair performed by any party other than Pineider or a Pineider appointed service center.

Pineider will satisfy the Warranty obligations by repairing or substituting any material or manufacturing faults free of charge. Whenever a repair is not possible, Pineider will honor this warranty by replacing the item with the same, brand new product, or, when even this solution was impossible, with a product of the same value.

The ownership of any defective part repaired or substituted by Pineider during the lifetime of the present warranty shall transfer to Pineider and will not be returned to the end-user.

Before shipping the product for repair or substitution, the client should request a return authorization number (RAN) by e-mail at info@pineider.com
For more information, please contact Pineider directly regarding any warranty inquiries.